Hey, @LongHiker I bought my phone from the offical Samsung store. I determined it wasnt certified by going into Play Store > settings > About > and scrolling to the bottom.
I have done everything from factory resetting the device to make sure everything has been updated
No, I'm in the UK but this is the most recent topic that came up with this situation. Strangely, I don't seem to be having issues with my bank/google wallet/Netflix app, which would usually be the most adverse to a not certified device.
I am based in NZ, contacted Samsung they want me to send it to a repair specialist. Not sure what they can do since it seems like a software issue so might be wasting my time. Not sure if a new device would fix this issue too. Happy to wait if there is a fix coming soon.
@Captured Please message one of the higher ranked individuals here, or one of the "Member Stars." They will be more than happy to help you out and may know more of a region-specific reason that might be causing this.
