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Google messages: RCS not working. I have to switch to SMS after every text

(Topic created: 03-09-2023 10:21 AM)
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Dani212
Asteroid
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Galaxy S23

RCS not working on S23 ultra . Have to switch back to sms after every texts. It is the same for people trying to send me a text. I've tried all the trouble shooting and nothing has worked .

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neilth
Sun
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Galaxy S23
Have you contacted your cellular provider about this? They must support RCS for the chat features to work.
Dani212
Asteroid
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Galaxy S23
I haven't but I do have friends who are with t-mobile and some of theirs works and some don't.
neilth
Sun
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Galaxy S23
That's where I would start. Let T-Mobile make sure that everything is working at their end.
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Dani212
Asteroid
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Galaxy S23
Thank u I will try t-mobile
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Options
Galaxy S23
I have the same thing. When I send texts, everyone gets an encrypted message and it gives you an option to change to sms which is great but it does this after every text
Dani212
Asteroid
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Galaxy S23
I called samsung and t-mobile. No one knows how to fix it . They both suggested to contact Google except there's no real way to contact them . Even after a review they just tell you to go to the trouble shooting page which none of those options worked
DoNot Need
Asteroid
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Galaxy S23
I tried the Samsung Messages app and then installed the google Messages app. I just didn't like the way the Samsung app did things especially when sending pictures with text.
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Dani212
Asteroid
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Galaxy S23
I prefer Google messages and have used it for years with no real issues until now
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Galaxy S23
I've had the same issue. People would get encrypted messages and if you don't notice it they text you back saying they can't read your messages. I stopped using it and am using another texting app
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