Solved: Re: Re: Re: Messages and chat feature not working - Page 2 - Samsung Community

Majorboog · ‎03-21-2023

So this is like my 3rd time posting about this. Everything is connected and sett up right as far as I can tell but for whatever reason I'm still unable to send and receive messages as chat. It doesn't work on Google messages or Samsung messages.

Charkatak · ‎03-21-2023

Restart your device. I have seen this issue with one of my friends where sometimes his connection is not reliable and the app shows "waiting until a person is back online". I also have enabled "automatically resend as sms if chat is not available"

Majorboog · ‎03-22-2023

Yeah I just tried that. It didn't work. Lol it's still not "connecting"

Charkatak · ‎03-22-2023

You have this issue with one person or more?

Majorboog · ‎03-22-2023

Anyone I try and message or tries to message me.

Charkatak · ‎03-22-2023

Interesting. Have you tried to clear data of Google messages app? Turn off RCS feature, clear app's data. Restart your phone and then launch the app, enable RCS/chat feature and see.... Additionally, make sure your Google play services are up to date.

Majorboog · ‎03-22-2023

Lol yes but maybe not in that particular order, I shall try all of this now

Anonymous · ‎03-22-2023

Click the switch to text button it's hard to see photo

SamsungRei · ‎03-22-2023

Hello, We understand how frustrating it is when you are unable to receive text.

You can try the troubleshooting here for messages being slow, not sending, or cannot be received. https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Text messaging is a service provided by your carrier. If the troubleshooting steps do not work, you will need to follow up with your provider for additional assistance.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Messages and chat feature not working