S23 Preorder Feedback ; Trade In deals / Promotion feedback

SC1988 · ‎02-01-2023

These are the worst preorder trade-in deals ever. How dare Samsung try forcing us to sign contracts for 36 months with carriers to get the best deals. Gen Mill and Gen Z hate contracts. People need to boycott till they drop the prices for unlocked trade. For the previous s22 and fold and flip 4 models. CLEARLY SOME PEOPLE ARE BRAINWASHED STILL GETTING THEM. Sadly looking for clout as well. How pathetic.

Home_in_BKK · ‎02-06-2023

I did months ago. I got T-mobile SIM and the account was already switched to T-mobile with the Sprint original price. I don't use T-mobile or Sprint phone. I always use unlocked phone so I ordered directly from Samsung. I'm trading in S22 to S23 Ultra so it's a real upgrade for me.

mybusinesswebs · ‎02-06-2023

I have a tmobile sim as well but I can't sign into their website... Only sprint.... That's why I couldn't take advantage of the Samsung free watch promotion

mybusinesswebs · ‎02-06-2023

I finally just gave up on getting the watch and ordered my upgrade directly from Sprint.... Just didn't appreciate being treated like a second customer, especially when I've been a loyal customer since 2001

phineaSir · ‎02-12-2023

Why can't I see comments.

TS23 · ‎02-15-2023

I've spoken to 32 different Samsung reps and supervisors, none of which were not any help, but all of them kept transferring me, disconnecting my calls, and not returning my call when we got disconnected as they promised they would. I would have to start over on every call for a week, despite having 4 open ticket numbers. Worst service I've ever had. Samsung can EASILY fix this situation. I'm the one that brought it to their attention on day 1 on Feb 1. Instead of fixing the block, they acknowledged the issue by adding it doesn't apply towards former Sprint Accounts - even if you are now a 100% T-Mobile customer.

Jess04 · ‎02-06-2023

Hey Samsung,

I don't know if I'm in the minority when it comes to this opinion but, if you want to attract more customers from the competitor, you need to go back to eye catching colors and designs! These faded, pastel-like colors are boring. The Burgundy was nice and the Green this year is better than before. But you REALLY should bring back the Aura colors. Aura White was beautiful and Auro Glow was by far the most out there when it came to attention grabbing! Make them color changing in certain lighting conditions like some of your Chinese competitors. Or color gradient! The "black" color of thr Galaxy A50 was intriguing too.

It not just the "influencers" that you market the A Series towards that may like eye-catching colors (even though you've switched those to boring, faded, pastel-like colors too). Older generations still like their phones to have color as well. Since customers typically get cases that cover the color anyway, don't release black color options any more. Keep a dark navy blue-like color for those that WOULD normally get black, but make that a gradient too. You should release more vibrant colors like what can be seen in images of nebulae. Also, missed opportunity for you to not use more space themes in your colors. Such as: Nebula Blue, Celestial Purple, Orange Eclipse, etc., etc.

Yamialex224 · ‎02-06-2023

It costs more money to make muti colored phones. Also what is the point of the color if people put a case on it anyway

Jess04 · ‎02-06-2023

Appeal. If you don't want to show yours off, that's okay. Others have different opinions though.

Tisme2b · ‎02-06-2023

I agree. The colors for the S23 are ugly. As for putting a case on it anyway, there are some great crystal clear cases that offer excellent protection if you want to show off your phone.

carbpower · ‎02-02-2023

Hey friends! So I need your opinions. I'm preordering the new s23 ultra throughout Samsung. Should I go with the $150 credit or the watch 5 pro for 100? I currently have the watch 4 classic. I wish they let u do multiple trades bc I am trading in my phone but I want to trade in my watch as well.

Original topic:

S23 Preorder Feedback ; Trade In deals / Promotion feedback