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Friday in
Galaxy S23My phone speakers and mic just stopped working suddenly , I've restarted multiple times , reset to factory settings, tested in safe mode , ran the diagnostic app , still no luck. Please has anything been having same issue, my android version is 14 with 0ne Ui 6.1
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Friday in
Galaxy S23Hello, thank you for your feedback. I understand your concerns with your speaker and microphone not working properly on your device. I know that you have stated that you completed some troubleshooting steps but here are two links with some additional steps to help with the issue:
http://www.samsung.com/us/support/troubleshoot/TSG10001652/
http://www.samsung.com/us/support/troubleshooting/TSG01001255/
If your microphone and speaker is still not working properly after completing the steps then we would recommend that you visit a Samsung walk-in service center or you can schedule a repair service online.
![](/skins/images/43FCFCDFD58FCF9206FA6BBB658D403F/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/43FCFCDFD58FCF9206FA6BBB658D403F/responsive_peak/images/icon_anonymous_message.png)