JUMP TO SOLUTION Solved

Original topic:

Samsung Health stress and heart rate

(Topic created: 10-03-2023 11:08 AM)
2458 Views
useryIcMLsmOUR
Constellation
Options
Galaxy S23

Upgraded to an S23+ from an S10+. Program transferred over. There are no buttons for Stress and heart rate. Uninstalled and reinstalled numerous times, Turned phone on and off, nothing works. Anybody have this issue? Still worked on old phone until I did a factory reset to sent it back.

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S23

@useryIcMLsmOUR The S10+ had hardware sensors to make those measurements. The S23+ does not have those sensors. Therefore those measurements are not shown in Samsung Health on the S23+.

If you want those back on the S23+, you will need to pair it with a Samsung Watch which is able to make those measurements. 

View solution in context

2 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S23

@useryIcMLsmOUR The S10+ had hardware sensors to make those measurements. The S23+ does not have those sensors. Therefore those measurements are not shown in Samsung Health on the S23+.

If you want those back on the S23+, you will need to pair it with a Samsung Watch which is able to make those measurements. 

useryIcMLsmOUR
Constellation
Options
Galaxy S23
Thanks!
0 Likes
Reply