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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 03-29-2024 09:49 AM)
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Lilith66
Astronaut
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

336 Replies
Members_9FgS3bB
Constellation
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Galaxy S23

My screen has not been replaced and I'm having the same issue. 

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jessrotarla
Astronaut
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Galaxy S23
Just upgraded my s23 ultra for latest version but it completely my touch screen noot working.any help please just my samsung pen working 

LHendrix
Astronaut
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Galaxy S23
Same issue since Thursday.. still haven't found a fix. Still no use of my touchscreen
drbarbaralovato
Astronaut
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Galaxy S23

Doesn't work 😔

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MissKris123
Asteroid
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Galaxy S23
Yep I've tried all the fixes but so far nothing is bringing the touchscreen functionality back. So frustrating!
Members_UclFg9W
Constellation
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Galaxy S23

you need to replace the screen with the original 

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Members_9FgS3bB
Constellation
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Galaxy S23

Not true! My phone is all original and I'm having the same issue.

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starcolider
Constellation
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Galaxy S23

my screen is also original as i LITTERERY GOT THE **bleep** PHONE, s23 ultra new boxed, and after updating the bottom of the screen is is unresponsive!!!!!!!!!!!!!!!!!!!!1 man this is my last samsung phone and I will literary tell everyone I can that they suck, if this next update will not fix it!

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anyirongo
Astronaut
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Galaxy S23

 

After installing version 6.1 (14) on my phone the touch screen is no longer responding to a finger touch but works with the S Pen, how do I fix this?