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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 04-08-2024 08:07 AM)
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Lilith66
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

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338 Replies
mayi pennyl
Constellation
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Galaxy S23

I am also having the same issue. Tried everything and nothing. So frustrating.

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starcolider
Asteroid
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Galaxy S23

have the same issue, but for the bottom of the screen. BRAND NEW GALAXY 23 ULTRA!!!!!!!!!!! NEWLY UNBOXED AND UPDATED TO ONEUI6.1 NEVER GETTING A SAMSUNG.

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ksstairlifts
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Galaxy S23

Solved it myself with help from tutorials at xda developers.

Backup phone, installed odin and downgrade firmware, had to flash full_csc and not home_csc. Restore data from backup. Developer options, do not apply auto updates. And its been working properly, except fingerprint scanner never makes 100%, for over a week.

Nothing to do with Google apps, just Scamsung turning your phone into a paperweight, I've been dedicated to Scamsung, last four phones have been S8+, S10+, S21 ultra and S23 ultra and a Galaxy 5 smartwatch, well this debacle has definitely cost you any more business from me.

Leebright
Constellation
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Galaxy S23

Hello, did you receive any help from Samsung. I'm experiencing the same with my S21 Ultra

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Lilith66
Cosmic Ray
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Galaxy S23
Samsung is of no help. They will not speak on this issue
manul
Constellation
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Galaxy S23
Ami always tells me the software update is interrupted, I don't even get one UI 6, that makes me sad in Florida.
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Tomasnl
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Galaxy S23

Typing this with my S Pen bc 6.1 killed my touchscreen too...

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vincentDcmps
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Galaxy S23

Try to downgrade but not work because software revision bit is 'b' on my galxy S21. does someone know how to force downgrade?

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SamsungJustin
Community Manager
Community Manager
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Galaxy S23

Hello, Everyone - Please make sure to review the accepted solution for the resolution to this - If the troubleshooting listed there did not help service would be required, and you'd need to contact a technician for further assistance: HTTP://www.samsung.com/us/service 

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