Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 04-08-2024 05:22 PM)
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Lilith66
Cosmic Ray
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

331 Replies
BrüZZi
Red Giant
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Galaxy S23
Ryan891
Supernova
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Galaxy S23
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sleepynick
Asteroid
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Galaxy S23
Didn't work. Prob needs samsung to patch the issue. If they don't, I'll need to get a new phone I guess. Won't be a Samsung phone xD
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sufficientgreen
Constellation
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Galaxy S23

I have the same issue! Technical support suggested basic solutions that never worked. And since my s23 ultra is not under warranty anymore, it's basically a F*** YOU. Nice way to throw almost 2K$ into the trash.

While I always preferred android's flexibility, I'm going to have to go back to apple. At least, they offer a stable environement. Not an update rendering your phone completely useless without the possibility to downgrade to an earlier update. (I even searched for that on youtube, didn't work).

And with no press release from Samsung, it shows how much the company doesn't care for it's customers. 

Kevey
Constellation
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Galaxy S23
I updated my husband's Samsung s23 ultra with the latest update and now it only works with a S pen. Does anybody else have this problem?
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23
Here's the temp. fix until a permanent solution is provided
https://www.sammobile.com/news/samsung-offers-temporary-fix-galaxy-s23-touchscreen-issue-one-ui-6-1/


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fe252
Asteroid
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Galaxy S23
This didn't work for me
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BOC2k24
Constellation
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Galaxy S23
I'm having the same issue. Others are having the issue and from what I've gathered we've all had our screens repaired and didn't get the official OEM Samsung screen. The original screens are still working. Did you have your LED screen replaced?
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Members_9FgS3bB
Asteroid
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Galaxy S23

My screen has not been replaced and I'm having the same issue. 

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jessrotarla
Constellation
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Galaxy S23
Just upgraded my s23 ultra for latest version but it completely my touch screen noot working.any help please just my samsung pen working