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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 04-08-2024 08:07 AM)
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Lilith66
Cosmic Ray
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

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vincentDcmps
Constellation
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Galaxy S23

Try to downgrade but not work because software revision bit is 'b' on my galxy S21. does someone know how to force downgrade?

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SamsungJustin
Community Manager
Community Manager
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Galaxy S23

Hello, Everyone - Please make sure to review the accepted solution for the resolution to this - If the troubleshooting listed there did not help service would be required, and you'd need to contact a technician for further assistance: HTTP://www.samsung.com/us/service 

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