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a month ago
(Last edited
a month ago
by
SamsungRyder
) in
I recently bought a 45 watt charger so my S24U can charge even quicker than before, however, when I plug the charger in, it REPEATEDLY uncharges, then charges, uncharges, then charges, and the constant vibration and the screen pop-up is driving me insane. Does anybody know how to solve this?
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a month ago (Last edited a month ago ) in
Galaxy S24Hello, welcome to the Community, and thanks for reaching out. I can certainly understand your frustration with the repeated charging then not charging occurring. As @patriciostarr suggested, try different cables to see if that makes any difference. If not, check the charging port to see if there is any damage there. There is also a guide that can help with the S24 Ultra not charging: https://www.samsung.com/us/support/troubleshoot/TSG10001462/
If other cables do the same thing, and/or you see any damage to the charging port, service will be needed.
For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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a month ago in
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a month ago in
Galaxy S24![Samsung Moderator Samsung Moderator](/i/rank_icons/moderator.gif)
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a month ago (Last edited a month ago ) in
Galaxy S24Hello, welcome to the Community, and thanks for reaching out. I can certainly understand your frustration with the repeated charging then not charging occurring. As @patriciostarr suggested, try different cables to see if that makes any difference. If not, check the charging port to see if there is any damage there. There is also a guide that can help with the S24 Ultra not charging: https://www.samsung.com/us/support/troubleshoot/TSG10001462/
If other cables do the same thing, and/or you see any damage to the charging port, service will be needed.
For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-
3. Private Message: https://bit.ly/3hzZfw8
If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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