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02-25-2024 06:09 AM (Last edited 02-29-2024 11:12 AM by SamsungJoJo ) in
Galaxy S24S24+
The AOD clock on my S22+ would occasionally reposition, but in the month I've had the S24+, I 've noticed that it remains in the top-center position (or its so minute I can't tell the difference.) It would seem like a minor detail, but I'm concerned about screen burn-in over time.
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03-18-2024 07:58 AM (Last edited 07-02-2024 12:15 PM by SamsungRei ) in
Galaxy S24Hello all, thanks for reaching out about AOD and avoiding screen burn-in. There are many ways to avoid screen burn-in, with only some basic care and maintenance.
Most burn-ins are caused not just by static images, but leaving the device on with a high brightness for extended periods of time. By utilizing screen timeout settings and not maxing out the brightness settings, burn-in becomes far less a concern. Dark mode is also a very popular way to help with this, as well as letting your device have some downtime with simply powering it off.
If you have screen burn-in, the only route is to get service for replacement of the screen by certified technicians.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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02-25-2024 10:20 AM in
Galaxy S24- Mark as New
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02-29-2024 05:02 AM in
Galaxy S24Am I the only one? Is there a setting I missed? Or did the roaming feature go away?
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03-11-2024 09:48 PM in
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03-11-2024 10:09 PM in
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03-15-2024 05:38 AM in
Galaxy S24This is incorrct, it does not move at all, Ive even gone as far as use carpenters tape to "frame" the area, zero movement over 45mins.
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03-16-2024 09:58 AM (Last edited 03-18-2024 07:28 AM by SamsungRyder ) in
Galaxy S24Does anyone know what protective measures have been put in place to avoid any screen burn in with the new always on display option?
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03-16-2024 10:57 AM in
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03-16-2024 12:18 PM (Last edited 03-16-2024 12:18 PM ) in
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03-18-2024 07:58 AM (Last edited 07-02-2024 12:15 PM by SamsungRei ) in
Galaxy S24Hello all, thanks for reaching out about AOD and avoiding screen burn-in. There are many ways to avoid screen burn-in, with only some basic care and maintenance.
Most burn-ins are caused not just by static images, but leaving the device on with a high brightness for extended periods of time. By utilizing screen timeout settings and not maxing out the brightness settings, burn-in becomes far less a concern. Dark mode is also a very popular way to help with this, as well as letting your device have some downtime with simply powering it off.
If you have screen burn-in, the only route is to get service for replacement of the screen by certified technicians.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html