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Original topic:

Concerned about screen burn-in from AOD clock remains in the top center position

(Topic created: 03-15-2024 05:38 AM)
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robrrt
Constellation
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Galaxy S24

S24+

The AOD clock on my S22+ would occasionally reposition, but in the month I've had the S24+, I 've noticed that it remains in the top-center position (or its so minute I can't tell the difference.) It would seem like a minor detail, but I'm concerned about screen burn-in over time.

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Robin621k
Honored Contributor
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Galaxy S24
For this reason, I have always used tap to show. I find no need to always have a clock on my screen. !It wakes whenever I get a notification
robrrt
Constellation
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Galaxy S24

Am I the only one? Is there a setting I missed? Or did the roaming feature go away?

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Galaxy S24
Anybody else having the same problem with their AOD not moving around the screen periodically. I'm afraid of screen burn because of this. It worked on my S23 Ultra but not on the S24 Ultra. 
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Focr06
Comet
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Galaxy S24
Actually it does.. I have my phone on my desk.. Next to my keyboard, And I can literally see it when the screen refreshes 🤷🏼‍:female_sign: because it annoys me! 😂
Pandemonium088
Constellation
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Galaxy S24

This is incorrct, it does not move at all, Ive even gone as far as use carpenters tape to "frame" the area, zero movement over 45mins.

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Galaxy S24

Does anyone know what protective measures have been put in place to avoid any screen burn in with the new always on display option?

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MatthewReiter
Red Giant
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Galaxy S24
AOD shifts around to avoid burn in
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Galaxy S24
I'm talking about the background with the show lock screen image. The image doesn't look like it moves.
Solution
SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello all, thanks for reaching out about AOD and avoiding screen burn-in. There are many ways to avoid screen burn-in, with only some basic care and maintenance. 

Most burn-ins are caused not just by static images, but leaving the device on with a high brightness for extended periods of time. By utilizing screen timeout settings and not maxing out the brightness settings, burn-in becomes far less a concern. Dark mode is also a very popular way to help with this, as well as letting your device have some downtime with simply powering it off. 

If you have screen burn-in, the only route is to get service for replacement of the screen by certified technicians.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html