S24 Display Quality & AOD Missing Options

[Locoblade]

Hi All

I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.

Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.

Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings.  I use AOD to display as a bedside clock,  with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! 🙂

[Karl40k]

After I returned two units with grainy display, I finnaly recived one with no issues. From my IMMEI it was manufactured 08.02.2024 so I think newer batches are fixed.

[humour]

Your unit most likely has it. Tons of users with Feb date have it and Samsung employee on reddit confirmed yesterday that Feb batch is still contaminated

[userperuser]

I got a second one, manufactured Feb 6, and had less grain than the Jan 30 but still banding. Pretty bad for a company that makes displays for others...

[FightingFluffy]

I think I also have this issue though not as intense as some pictures I have seen online. I only fear that it will get worse over time that I will need to replace the screen instead of returning the phone right now.

[Cyd234]

So...... Would Samsung fix the grainy dull screen?

Or would other developers be the ones to fix.

[user21pfomMnq7]

I have a grainy s24 ultra display. Just received it last week from Samsung.com

Has anyone returned theirs and got a fixed unit replacement? 

[RD235]

I would return it. There may be something wrong with the screen. Most carriers give you 2 weeks to return it, plus I think there's a 1 year warranty.

[user21pfomMnq7]

I'm worried returning it will get a replacement with same or worse issue

[Hake]

I ran into this with mine and ended up fully returning because I didn't want to try again and have the same issue again.

[Kingjust]

I would return it as well, but this have definitely been a issue with the S24. I have ran into a lot of people complaining about the grainy screen devices. Some people have even said they believe it is a hardware issue and not software which mean firmware update won't fix the issue.