I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.
Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.
Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings. I use AOD to display as a bedside clock, with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! š
Planning to preorder to avail the free upgrade storage, but when I visited the store and handed the phone. I immediately notice the display was awful. Thinking it might be just the unit that I just handed, I immediately search in youtube and tada its actually a rampant issue. This resulted in me not buying it. Might go for Iphone 15 pro max probably
I returned my s24 plus today due to the same reason. I couldn't believe how dull the colours were. For a high end phone and one that is supposed to offer the same high resolution as the Ultra, the colors were poor. It felt like a budget phone. It was extremely obvious. As soon as the phone came on I noticed it. To make sure it wasn't in my head, I put it up side by side to my Note 20 and I could see the drastic difference. I'll hold on to my Note. Also, what is the deal with all white notification icons on the lock screen/ always on display? On my Note if I have a fb notification, the icon shows the blue Facebook icon. What's the deal with making everything white.?. It is so easy to look at my screen and tell what notifications I have with them being in their app's color. These updates feel like a step down.
Got mine today and while migrating stuff from my venerable s21 ultra I've noticed that the colors are washed out, same as everyone else fidgeted with the settings to no avail... I think I'm going to return it if it's not fixed within a week.
Exactly same here. Compared to my S22 Ultra, the new S24 ultra looks really faded /washed out color. I did a support chat with Samsung earlier today and the chat agent told me the fix was coming soon. I am not returning the S22 trade in until this S24 Ultra is fixed. The difference between Natural and Vivid is 0. Very disappointed. Took the joy out of a new phone š. What happened to quality control of Samsung?
Just got my S24 Ultra and noticed everything washed out immediately after coming from a S23 Ultra. Also noticed you can't brighten the time on the AOD. Barely can see it. I figured I would comment to let someone know this is zero cool. Huge downgrade.
Same here, Just set-up my Samsung S24+ and its a washed out mess. My S10+ is vibrant and in great condition. Samsung has 1 week to fix or I will be returning and keeping my old phone. None of the color adjustments work. I was really looking forward to the wow of a new phone with a display that was on par with the the S10+ this just sours me on the phone. How come no-one mentioned this in the video reviews??? Their phones all seems to work without one negative comment regarding the display quality.
Me to I purchased my S24 ultra 512 ram... What the Fu...k..!!!! You did this to the screen???? Dim!!!! Dull and muted Washed out colors.!!!!! The contrast is grey!!!!!! This is like bad quality screen.. !!! You ruined your reputation and the users that trust buying this device that costs a fortune!!! I put my 21 ultra next to 24 ultra and it's like huge difference..!!!! ARE you serious SAMSUNG!!!!!!!!
How are you taking this long to come up with a response and fix? I've got an S24+ and it has worse color than a burner from 7-11. The fact that you're counting on likes in a community thread for affected users and still "investigating" is pathetic. Someone with some actual authority at Samsung needs to address this nonsense NOW before everyone's return windows tick away.
