I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.
Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.
Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings. I use AOD to display as a bedside clock, with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! š
In reference to the Samsung response within this thread, they have indicated that they are actively investigating the matter. So can't we wait for the update ??
Sure, wait it out until you have to send your old one back and have to keep the faulty device. Or wait until you are out of your return window, let us know how that goes for you.
Please do not criticize Samsung products and do not post negative feedback. Say only good things about Samsung products and praise them. In other words try to give a constructive feedback.
say only good things about samsung products and stay quite on the major problems this $1.3k phone is having, why in the world should we be quite we want to call out samsung so they know this is a issue that can't be ignored
Yes, the s24 ultra screen color is bad and looks worse than any Samsung phone I've. If a fix of some kind doesn't happen in the next couple of days I'm returning it.
So let me get this straight, they marked this post as "solved" because a community manager has simply commented that they are collecting likes? Samsung is about to be swimming in returned flagship devices. Their lack of transparency and communication on this major issue is quite telling indeed.
what a joke, samsung posts were investigating this issue like this comment so we can see who's having this problem when there are over thousands of reddit/forums posts having the same issue. just confirm your phone is bugged and will be fixed instead of giving coded messages all of us have a short return window and will need to return this flagship phone. if you work at samsung pick up your s24 and change it to vivid as see how it goes cause I can guarantee it's not working
Same problem here, I got my S24 Ultra and comparing side by side with my S23 the difference in colors is huge.. S24 display colors are really bad.. looks like a cheap display versus the S23 display
