S24 Display Quality & AOD Missing Options

[Locoblade]

Hi All

I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.

Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.

Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings.  I use AOD to display as a bedside clock,  with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! 🙂

[Sunshyn33]

You can't even adjust notification sounds on the samsung email app. I'm a bit nervous. I've had to reassign notification sounds on text messages. I'm hoping there's an update soon. I looked for the update tab, and it's not under settings anymore.

[userAsNMpEhLlk]

I am, I just made a post similar to yours just now. Not a rant, just a lucid opinion of what Samsung did and how they are handling this situation and what we should do: https://us.community.samsung.com/t5/Galaxy-S24/S24-Ultra-Color-Washout-Just-return-it/m-p/2795598#M7...

[buckethead_408]

They are aware and are fixing the issue

[Jskinvest]

That is funny because that is the exact same message I received. Even the same grammatical errors  

[darwin604]

Jeez. I got one full of grammatical errors as well just today saying the exact opposite. What kind of customer experience is this? This is ridiculous. 

 

[Jskinvest]

That is funny because that is the exact same message I received. Even the same grammatical errors  

[user0ctWHW837E]

What's going on lol. I keep getting mixed messages that Samsung is fixing the issue and they aren't. I hate the screen in its current state and am considering returning 

[Spike4]

There hasn't been a official reply from Samsung.  People make up  things post it then other people believe it  and  comment again repeating  the Fictitious  information...

[Samsbum]

No they aren't, Samsung's official stance is complete and utter silence.

[Spike4]

Correct...  How's  samsungs form ? Releasing a Dodgy phone 😲 and Ignoring the thousands of people waiting for a response about **bleep** is going on...