Just got my device yesterday. While transferring data from my S23 Ultrai via cable I was trying to charge the S24 wirelessly and it would not charge.
I made sure all charging settings were on and I tried multiple other devices which would charge properly. I also changed the cable and got the same result. Not till the phone ran out of battery during the transfer and restarted did the wireless charging work.
Day 2 and having a similar problem but charging via cable. Only upon restarting again did the device start charging.
I expect a LOT more when I spend $1500 on a device.
In the event the troubleshooting is not helpful, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
If you are still in the exchange period, you can also reach out to the retailer for exchange options.
@RoryBreaker Every once in a while a defective device does happen. Since you just received it, I would suggest that you return the device and get a replacement.
My boyfriend just got his a couple days ago and same thing. He bought a new Samsung cube and tried the new cord he got with the phone, nothing. If he uses a normal USB port to type C, it charges.
I know how to fix it just restart your phone and it will work it happened to me I just restarted the s24 ultra and I plugged it in and it started charging
