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S24 Ultra Not Charging

(Topic created: 01-27-2024 07:22 PM)
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RoryBreaker
Cosmic Ray
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Galaxy S24

Just got my device yesterday. While transferring data from my S23 Ultrai via cable I was trying to charge the S24 wirelessly and it would not charge. 

 
I made sure all charging settings were on and I tried multiple other devices which would charge properly. I also changed the cable and got the same result. Not till the phone ran out of battery during the transfer and restarted did the wireless charging work. 
 
Day 2 and having a similar problem but charging via cable. Only upon restarting again did the device start charging. 
 
I expect a LOT more when I spend $1500 on a device. 
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67 Replies
user_32ew980h
Constellation
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Galaxy S24
Same
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Samsung_4c1TPCF
Constellation
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Galaxy S24

Same thing happened to me last night. I had to Google it to find out that I have to restart my phone. 

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Rkbarber
Constellation
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Galaxy S24

Same with charging issue. This is ridiculous 

Wexal
Constellation
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Galaxy S24
Flossey Carter said that you should allow the battery to go dead before recharging it. Do this a few times and your battery will last longer. And then you can charge it as you would normally.
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userHuMzFposza
Constellation
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Galaxy S24
Same issue here. Tried many different outlets, adapters, cables, and wireless chargers. Restarting the phone solved the problem (for now), which indicates a software issue. Oher users have reported that their charging problems returned after a while and they had to restart again. Please push an update for this!
JenMarieCo
Constellation
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Galaxy S24
That happened to me. Try different outlets and nothing. Restart it and now is charging. It have to be a software issue.
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AdamStanleyATX
Constellation
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Galaxy S24
Agree this is rubbizh
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savage0101
Cosmic Ray
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Galaxy S24
So something odd has happened with my 24 Ultra. It's been charging just fine, then yesterday just randomly stopped charging. The one charger I had it on from 1230am to 640am charged it but only charged it to 66%. Any other charger I've tried just simply doesn't work, but all chargers work just fine on my husbands Pixel 8 Pro. I am taking my phone up to UBreakIFix just to see what they say but I wanted to post on here to see if anyone else had issues.
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jim7109
Asteroid
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Galaxy S24
I have also had charging issues with my Ultra 23. Slightly different though. My phone is now regularly fast charging if I insert the cable 1 specific way. If I turn the cable over and insert it the other way, it trickle charges. And yes, I have tried multiple cables.
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DreDre2024
Asteroid
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Galaxy S24
My brand new S24 Ultra randomly stops charging, I have tried multiple cables that works with other devices. I have to reboot/restart the phone and it immediately starts charging again. This has happened twice already, and I have seen other posts about the exact same thing. This is unacceptable!!