S24 Ultra Not Charging

[RoryBreaker]

Just got my device yesterday. While transferring data from my S23 Ultrai via cable I was trying to charge the S24 wirelessly and it would not charge. 

I made sure all charging settings were on and I tried multiple other devices which would charge properly. I also changed the cable and got the same result. Not till the phone ran out of battery during the transfer and restarted did the wireless charging work. 

Day 2 and having a similar problem but charging via cable. Only upon restarting again did the device start charging. 

I expect a LOT more when I spend $1500 on a device. 

[PianoManJay]

Have you submitted an error report through the members app

[DreDre2024]

Thanks...I just did that.

[Naters69]

Mine makes the charging sounds every 5 seconds so not sure who's is worse....Brand new Anker cords and Anker nano that works great on everyone else's phones.

[chrischris70]

They also like to randomly disconnect from Bluetooth, however Samsung says both issues should be resolved in an update that is coming soon.

[levvvvvgg]

I'm using my phone and the icons for charging shows up for a couple seconds.  This happened 2x today.  

Has this happened for anyone else ?

[levvvvvgg]

Here is the icon

[levvvvvgg]

Where's the wrror report on the support tab

[VerbumVeritum]

Here is a screenshot.

[msgribble]

do you have wireless charging capability

[Wrenchy308]

Same here 1hour of cable charge and held 13% the whole time