JUMP TO SOLUTION Solved

Original topic:

can't use Samsung video calls S24

(Topic created: 04-06-2024 07:52 AM)
3036 Views
moonflower2019
Asteroid
Options
Galaxy S24

I just bought an S24 unlocked phone, and I have Mint Mobile service. I'm not able to use Samsung video calls. The feature isn't even showing up on my phone. How do I get it on my phone? I've called Samsung, and they said it has to do with my network. I called Mint Mobile, and they said it has to do with Samsung. Can someone please help?

1 Solution


Accepted Solutions
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S24

@moonflower2019 There is no longer a Samsung one. That is why Samsung worked with Google to integrate Meet. 

One other integrated alternative is to get a carrier locked phone and use the carrier video calling app. Unfortunately those often work only with other users of that carrier. 

View solution in context

7 Replies
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S24

@moonflower2019 For some time, Samsung and Google have worked together to integrate Google Meet into the Samsung system as the video calling system. If you don't have Google Meet on your phone, you can install it. 

0 Likes
Reply
moonflower2019
Asteroid
Options
Galaxy S24
I want to switch from a voice call to a video call. I don't want to use a 2nd app. I spend 800 on a phone and I should be able to have this feature
Robin621k
Honored Contributor
Options
Galaxy S24
What @LongHiker said, you have to install Google Meet.

When you open your phone dialer and tap on a contact, in order to place a video call, you have to tap on the icon I circled. If it is not there, you need to download Google Meet.

Google is the owner of the Android platform, and Samsung has to abide by Googles rules.1712420109082.jpg
moonflower2019
Asteroid
Options
Galaxy S24