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Original topic:

Galaxy Gear Watches and phones with Android 14 no longer connect

(Topic created: 01-28-2024 05:11 PM)
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FragginBastich
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Galaxy Watch

I called Samsung today and told them what happened. I asked if they can at least give me the promo price for the Watch 6 Classic that was offered when I bought the S24. They are going to email me if that is possible.

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Samtech
Cosmic Ray
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Galaxy Watch

The S24 Series uses Android 14 OS, which is not compatible with gear watches. Gear watches only work with devices that have Android 4.3 to Android 13. 

https://www.samsung.com/us/support/answer/ANS00082502/ 

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Members_XT0CIfy
Constellation
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give the that same number u called

kahoot
Constellation
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Recently purchased an s24 Ultra and I tried to connect it with my gear sport smartwatch. But unfortunately this perfectly good watch will not connect to a new phone. Now I have to wait a year until I could also now afford a new watch.
FragginBastich
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Galaxy Watch
I found out today that my Gear S3 won't work with my new S24 Ultra. The message I get is that the watch will no longer work with phones released after 2024. If I'm not mistaken, we are still in 2024. 

Samsung needs to fix this.
5stDKh6
Constellation
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Galaxy Watch

That is ridiculous , i realized the same, maybe is time to change to apple 

FragginBastich
Asteroid
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Galaxy Watch
Agreed. There are already a few people talking about making official complaints about fraud, etc.
Darice9
Constellation
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Galaxy Watch

Agree. It's not a professional behavior. Shame on samsung

nimda
Constellation
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Galaxy Watch

I am from Germany and have just tried to connect my Gear S3 frontier to my new Samsung Galaxy S24 Ultra, without success. I wish I had known that sooner..

I am disappointed with Samsung, in 2 years it will no longer be a Samsung smartphone.

I had no intention of buying a new watch.

userx5j4f1b3uw
Constellation
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Galaxy Watch
It happened the same. I can't believe that they force us to buy a new watch when ours works great.
Dean85
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Galaxy Watch
I'm still in the 14 day return period (I think).
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