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Original topic:

Galaxy Gear Watches and phones with Android 14 no longer connect

(Topic created: 02-08-2024 07:32 AM)
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FragginBastich
Asteroid
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Galaxy Watch

I called Samsung today and told them what happened. I asked if they can at least give me the promo price for the Watch 6 Classic that was offered when I bought the S24. They are going to email me if that is possible.

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glennr1
Asteroid
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Galaxy Watch

That is what people are saying that doesn't always work and has bugs. 

Also, I just tried it for the 6 time.  Resetting the watch and reinstalling the Gear Wearable and Gear S plugin apps (both are needed) on new S24 Ultra.  But, now when I go to the Play Store the Gear S Plugin is not displayed.  And when I go to the Play Store on my PC (using my google account) it tells me I have not devices compatible with the app.

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Oldblood
Constellation
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Galaxy Watch

I'm definitely not buying a samsung watch again. I tried talking to support too. Very unhelpful.

usergw8VITQmu1
Constellation
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Galaxy Watch
I'm pretty **bleep** about this, but at the same time, I've been looking for a reason to get the latest watch lol
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useracn2UBq548
Constellation
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Galaxy Watch

So it happened to me as well. I have a question for this group. I also own a Google Pixel 7 Pro. The watch doesn't seem to want to connect to it either. Is it only compatible with Samsung watches? Is there a get-around?

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userkznDYKJPty
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Galaxy Watch
I just got my Gear 3 Frontier to connect to my S24 Ultra after a week of thinking it wasn't going to work. 
Go to the Play Store and search Gear 3 plug in. If you transfered over from your previous android, you should see something already on your device (first picture). Click/expand each of them and Install. Once done, get the Gear 3 Frontier watch, go to Settings, go to the bottom and Pair to New Phone. The watch will back itself up, then do a soft reset. Once the watch is ready, it will have a yellow screen and say Let's Go. Follow the instructions on the phone to finish pairing to the s24 Ultra. 
It does look like this is the last phone the Frontier will work with though (second picture).

@GalaxyS24Ultra
@Gear3Frontier
@GalaxyS24+
@SmartWatch 

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BeachDad
Constellation
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Galaxy Watch
I just replaced the battery in my gear spot watch.
It has been going strong for 7 years.
I did not want to upgrade watches because of crappie battery life with them now.
It is great getting 4 to 5 days before charging.
Samtech
Cosmic Ray
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Galaxy Watch

Samsung has announced that some of its older smartwatches and fitness trackers will not work with smartphones launched in 2021 or later, including the S24 series. This means that devices like the Galaxy Gear, Gear 2, Gear S, and Gear Fit will not be able to pair with the new phones. 

I hope that Samsung will honor your request and offer you a promo price for the Watch 6 Classic. It is a very advanced and versatile smartwatch that has many features that can enhance your health and productivity. 

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Samtech
Cosmic Ray
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Galaxy Watch

Yes, because S24 Series is based on Android 14 OS...but gear watches only support on devices with Android 4.3 to Android 13..

It is possible that Samsung may solve this issue through software updates in the future.

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Solution
Samtech
Cosmic Ray
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Galaxy Watch

The S24 Series uses Android 14 OS, which is not compatible with gear watches. Gear watches only work with devices that have Android 4.3 to Android 13. 

https://www.samsung.com/us/support/answer/ANS00082502/ 

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FF_S2V
Constellation
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Galaxy Watch

Android 14OS is not the problem here. My S22ultra also runs Android 14OS and the gear S3 works great with it! It is so wanted by Samsung and not very customer-friendly!

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