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09-21-2022
12:29 PM
(Last edited
11-03-2023
12:28 PM
by
SamsungAdam
) in
Watch seems to be plagued with problems resolving GPS fix when not tethered to a phone. I went out for a run, without my phone and it took the watch close to 10 minutes to get a GPS Fix. This severely limits the functionality of the "Outdoor/Fitness" aspect of the watch.
Is there a planned fix?
Solved! Go to Solution.
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04-05-2023 04:25 AM (Last edited 04-08-2023 04:43 AM ) in
Galaxy WatchI compared GPS accuracy on a long-distance run by using the Samsung Health app on the watch at the same time as the Strava app on the watch, along with the Strava app on my Samsung S10 phone (attached to my arm). The issue looks to be specific to the Samsung Health app on the watch – the results look quite good on Strava when using either device (although the phone performs best), and the distance and pace are accurate (it's a trail I run frequently and know the distance). I've attached an image comparing the three, which were all taken during the same run.
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03-31-2023 07:11 AM in
Galaxy WatchSamsung used to be one of my favorite tech manufacturers, but they're failing a lot lately. My Galaxy Watch5 Pro has this same issue that everyone is describing. Most of the time I get no GPS fix at all. I went for a run on a wide open beach and my 2-mile straight run was mapped as 2.8 miles with a zig-zag pattern on the map (as if the GPS couldn't find me). Just for comparison, I wore my Galaxy Watch 4 the next day for the same run and my line was straight and the 2 mile run was reflected accurately.
Samsung support is absolutely useless - go outside, reset, uninstall, re-install, update software, blah, blah, blah. Still the same problem after wasting hours trying to fix.
Now the fun part: Since the Galaxy Watch5 Pro is under warranty, they said, send it in. My work order said "NO GPS FIX / INACCURATE TRACKING". After 4 days I got a message from Samsung repair saying they had investigated my "NO POWER AFTER UPDATE" problem and there was "no trouble found" so they're returning the watch to me. I never reported a power issue or an issue with updates. Apparently, reading comprehension is not a required skill for their tech department. Still no fix. Still no acknowledgement by Samsung that this is a problem. This will certainly be my last piece of Samsung gear after many years of being a loyal customer.
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04-09-2023 01:06 AM in
Galaxy WatchHello!
I have the same problem. During run with Samsung Watch 5 Pro LTE using only watch and native watch Samsung Health app to track my route I noticed innapropriate GPS positionning. The accuracy of tracking is bad, I cant use the watch to run, although the watch presented as fitness tracker. I must use the watch with my Samsung S20 FE during run then phone capture appropriate route.
So, when I use phone + watch + Samsung Health app within the phone it give me clear gps route and heart rate. When I use only watch i get poor gps map, heart rate, advanced metrics (assimetry, regularity, contact time and other), vo2mqx. Where is the logic? Why I dont recieve such statistic when i use phone+watch? And second question why gps tracking of run activity with only watch and native app Samsung Health is so worse?
Sorry, I want ti sell this watch
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04-25-2023 07:34 PM in
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04-26-2023 06:25 AM in
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04-26-2023 06:46 AM (Last edited 04-26-2023 06:54 AM ) in
Galaxy WatchTo test this, try carrying your phone with you on a run with the Watch5 and see if this doesn't improve the situation.
I realize that this somewhat defeats the purpose for owning an LTE watch, but technology has its limits.
I hope my thoughts help.
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04-30-2023 08:02 PM (Last edited 04-30-2023 08:06 PM ) in
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05-03-2023 05:32 AM in
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05-03-2023 08:43 AM in
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05-07-2023 12:20 PM in
Galaxy Watch![](/skins/images/200D0B32A56541003235058754E4DCCF/responsive_peak/images/icon_anonymous_message.png)