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‎08-21-2023 09:58 AM (Last edited ‎08-24-2023 09:53 AM by SamsungAdam ) in
Galaxy WatchSo when I try to add my card to Samsung wallet it won't reach out to my bank. It says it's reaching out but it never asks me to verify with a call or text like it does when I add my card to phone, eventually times out, and says there was an error and to try again later. The card never shows as an available card to use from the watch.
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‎08-24-2023 10:22 AM (Last edited ‎09-06-2023 06:47 AM by SamsungAdam ) in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with being unable to add your bank card to the Samsung Wallet app and I would be happy to look into this further for you. Have you tried importing the card from your phone that the card is already saved on?
If you have the Samsung wallet app on your phone, you can import your previously added cards to your connected Samsung smart watch. Using this method is a lot faster than manually adding the cards one by one. Let the shopping spree commence.
Note: Available screens and settings may vary by phone, watch, and software version. To use Samsung Wallet on your smart watch with a non-Samsung phone, you must update to Android 6.0 or higher. Samsung Wallet is not available on iOS devices. Give this link a try for steps to import your cards: https://www.samsung.com/us/support/answer/ANS00084463/
If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend reaching out to our Samsung Wallet team with the contact information provided in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...
Please feel free to reach back out in the future if you need any further assistance.
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‎08-24-2023 10:22 AM (Last edited ‎09-06-2023 06:47 AM by SamsungAdam ) in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with being unable to add your bank card to the Samsung Wallet app and I would be happy to look into this further for you. Have you tried importing the card from your phone that the card is already saved on?
If you have the Samsung wallet app on your phone, you can import your previously added cards to your connected Samsung smart watch. Using this method is a lot faster than manually adding the cards one by one. Let the shopping spree commence.
Note: Available screens and settings may vary by phone, watch, and software version. To use Samsung Wallet on your smart watch with a non-Samsung phone, you must update to Android 6.0 or higher. Samsung Wallet is not available on iOS devices. Give this link a try for steps to import your cards: https://www.samsung.com/us/support/answer/ANS00084463/
If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend reaching out to our Samsung Wallet team with the contact information provided in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...
Please feel free to reach back out in the future if you need any further assistance.
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‎08-24-2023 10:28 AM in
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‎08-24-2023 10:28 AM in
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‎08-27-2023 02:32 PM in
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‎09-06-2023 11:56 AM in
Galaxy Watch