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Original topic:

Galaxy Watch 6, wifi network "Not supported"

(Topic created: 08-14-2023 11:15 AM)
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denh
Asteroid
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Galaxy Watch

I have not been able to figure out why my wifi networks (both 2.4GHz & 5GHz) indicate "Not supported" under Saved networks.  Has anyone else seen this?  Know the fix?  Thanks for any advice!

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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Watch

Have you attempted any troubleshooting steps so far?

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denh
Asteroid
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Galaxy Watch

I have removed all security on my router.  Not sure what else I can do.  I've never seen this error before.  Puzzled.

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Solution
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Watch

Try resetting the watch through the Galaxy Wearables app. 

denh
Asteroid
Options
Galaxy Watch

That did it!  Thanks so much!!  I had reset the watch several times but not through the Wearables app.  I appreciate the assist!

VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Watch

That is wonderful news! So happy it's working! 😄 Please be sure to hit accept as solution by my post regarding resetting the watch through the Galaxy Wearables app. This will allow other Community Members to find this solution easier if they should encounter this problem!