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‎07-30-2023 07:47 PM in
Galaxy WatchSolved! Go to Solution.
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‎07-31-2023 05:55 AM in
Galaxy WatchOkay. Just spent some time with samsung tech help. Smart caddie has updated and they advised a reset. So follow this:
On your smartphone, open the Galaxy Wearable app.
Select Watch Settings.
Select General.
Select Reset.
Select Reset again to confirm and start the reset process.
Then follow the process of returning the data back to your watch (it offers this as a one press solution). The new app downloads, installs and then go back through your smartphone to set up.
I sent a bug error because I had the same problem and the response was that I had to allow personalised settings. It took a few minutes but it has resolved the issue for me... good luck guys and gals
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‎07-31-2023 08:36 AM in
Galaxy WatchOnly thing I don't understand from your comment is allowing personalized settings? Can you elaborate on this?
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‎07-31-2023 08:37 AM (Last edited ‎07-31-2023 09:43 AM by SamsungRei ) in
Galaxy WatchHey, everyone! Please update the application, that should resolve the symptoms. The new update on the SmartCaddie app is in the Play Store on the watch. Once updated the app should be working correctly.
Latest version:
· 7/30 released
· 2.1.5 version
How to check on the watch:
· Run Smart Caddie app from GW5
· Main screen -> press the Setting option
o Scroll down for App Info
o Check Current Version
If the current version is not 2.1.5, you can update by going into the Play Store.
1. On the GW5 App screen, search Play Store
2. Type in Smart Caddie and search
3. Update to latest
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