Galaxy watch fast battery drain

[userQO3jrQJepd]

Hi, My galaxy watch 46mm start overheating and drain very fast. Its overheating when I try to instal update, and drain battery from 100 to 0 for 2-3 hours even when not connected with phone and the same in power saving mode. HRS is no flashing when I turn it on, maybe problem is there? Please help

[Sissie77]

Maybe

[SamsungAdam]

Thank you for reaching out. I can certainly understand how frustrating overheating on any device can be and would be happy to assist you further. Can I please have your full model number, baseband number, Bluetooth or LTE, the device your watch is paired with, and the Android version on the phone?

[coopaloop]

I gave it back got my money back battery only two days. I sit on the sofa it start a awimming process.

[SamsungRei · Accepted solution]

I understand how frustrating this is. If you have verified the software is up to date and tried doing a factory reset, https://www.samsung.com/us/support/answer/ANS00084702/, and the issue continues, the watch will need to be serviced. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.