Why is the heartrate recorded in the ECG so much higher than that reported from the HR sensor. Also, how can the HR sensor truly be continuous when it is set and does not record continuously?
I would recommend speaking with our ECG team directly regarding this with the below contact information:
This team is available for calls Monday Thru Friday 9AM-6PM EST.
1-855-795-0509 option #6
Alternatively you can also reach this team by email:
support@samsungecg.zendesk.com
If you reach out, please make sure to provide your Community Username to the ECG Team!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
