I have a Samsung Galaxy S21 Ultra and got a Galaxt watch 4 LTE back in Dec 2021. I have a daily alarm on my phone set to wake me up and it had always gone off on my watch 4 LTE every day without being connected to my phone via bluetooth. At the end of April, I started having problems with the watch getting disconnected from the phone even when the phone was in my hand and watch on my wrist. My battery was not even lasting 12 hrs at times and prior to this, my watch 4 battery would last 24- 36hrs when bluetooth was never connected. after those issues I realized the alarm was not going off on my watch anymore either. I was sent a warranty phone. That warranty phone was having the same issues of disconnecting, battery needed charged 6 times in 28 hrs, alarm on phone not going off on my watch. I was sent another warranty watch with same issues as well. Got a brand new Watch 5 LTE and same issues again. The battery is not even lasting 24 hrs! No one from t mobile nor samsung has been able to provide a solution. I checked notifications in the wearable app on my phone and the Samsung clock app does not appear there so, I can't enable or even see if notifications are disabled because the app is not there. Does anyone know why this is happening? I saw something about having to now be connected via bluetooth for alarms set on either device to alert on the other device but I'm not sure it's true. If it is, that is a HUGE downgrade from before. I shouldn't have to set an alarm on both devices so I can get notified on both.
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Thank you for reaching out and welcome to the community. I can certainly understand your concern with the alarms on your S21 Ultra not syncing with your Galaxy watch 4 LTE and would be happy to look into this further for you. When your phone is connected to your watch through Bluetooth, alarms you have set on the phone will be heard on both devices. However, the alarms will not sync or appear in the Alarm app on the watch. When you add or edit an alarm on the watch, the alarm will show on the watch or will be removed once deleted.
Please Note: Available screens and settings may vary by wireless service provider, software version, and model. Alarms will automatically be silenced on your watch when Theater mode is turned on. Give this link a try for more information about managing alarms on your Samsung Smart Watch: https://www.samsung.com/us/support/answer/ANS00084103/
If you have tried all the troubleshooting steps provided and are still experiencing connection symptoms with you watch give this link a try: https://us.community.samsung.com/t5/Galaxy-Watch/Watch-4-classic-keeps-on-disconnecting-and-unable-t...