JUMP TO SOLUTION Solved

Original topic:

N0 att backup and sync on phone

(Topic created: 02-11-2023 10:56 PM)
1286 Views
stylischristina1921
Constellation
Options
Galaxy Watch
I can't enable my numbersync and apparently I'm supposed to have "att backup & sync in my mmessage options but it doesn't exist there. Idk what to do. I've had numbersync issues for about 8 mo now. Very frustrating 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with numbersync not working on your watch and AT&T back up and sync not working on your phone. As both of these features are AT&T carrier features. I would recommend reaching out to them directly for further assistance.

View solution in context

0 Likes
Reply
2 Replies
notforhire
Honored Contributor
Options
Galaxy Watch
if you're using Samsung messages, turn on cloud backup in Samsung Cloud. if you use Google messages, I imagine they're already backed up there. I highly doubt AT&T even still has their old backup program.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with numbersync not working on your watch and AT&T back up and sync not working on your phone. As both of these features are AT&T carrier features. I would recommend reaching out to them directly for further assistance.

0 Likes
Reply