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glebsam
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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I had a clearly defined glitch: wake-up gesture didn't work in 70% times. It was fixed by switching the watch off and on. Will see how long it lasts...

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glebsam
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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I have reproduced the issue just now. I've launched the stopwatch application and immediatelly after that the gesture feature begin glitching. Stopping the stopwatch, cleaning recent apps did not helped. Only reboot did.

The same situation with SHealth application. Looks like I have to sacriface the battery life and enable Always On feature. 

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userxcyPcOOnZz
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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Hi guys, just for your information I got my 46mm back from the Samsung assistance today, they've changed the internal main board for a new one (at least that's what they told me) and now my Watch is working again as new! If your watch still on warranty I recommend you to do the same, at least for me here in Brazil the process took only 24h.

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AllanPen
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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Thanks, I'll consider that if it gets worse. It's working again now so the bug is sporadic in displaying itself. I would prefer it to not work at all than this way. Then I could do as you did and have it repaired under warranty.


@userxcyPcOOnZz wrote:

Hi guys, just for your information I got my 46mm back from the Samsung assistance today, they've changed the internal main board for a new one (at least that's what they told me) and now my Watch is working again as new! If your watch still on warranty I recommend you to do the same, at least for me here in Brazil the process took only 24h.


 

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userDHtI4fTF2L
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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Do Not Disturb Mode also makes the wake-up feature not to work. It took me a while to figure that out too... 

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BradGoneMad
Asteroid

Re: New Galaxy Watch 46mm wake-up gesture not working

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This problem was driving me crazy. MY GW would work fine after reset for a couple days then the prob would return. I figured out it was do not disturb mode being sync'd from my phone. When would get to work I would turn on DND on for my phone and didn't realize it was turning it on for the watch also which disables lift to wake.  I disabled the DND sync I haven't had the prob since.

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AllanPen
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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Mine has been working fine and I have DND on from 2100 to 0800. I also shut down my Samsung S9+ over night and put the watch on Power saving until I start the S9 the following morning. By doing this my watch battery life is good for four days.

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AllanPen
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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My watch has ears. Shortly after my last post wakeup gesture stopped working. Also touch screen doesn't work and is turned on.

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AllanPen
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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@AllanPen wrote:

My watch has ears. Shortly after my last post wakeup gesture stopped working. Also touch screen doesn't work and is turned on.


JUst did a pain in the butt reset and it's working again; come on Samsung; you can do better than this. How long will it work this time? "The Shadow know's"

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AllanPen
Constellation

Re: New Galaxy Watch 46mm wake-up gesture not working

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Wake up still working, but touch screen doesn't and never has and it is turned on. It doesn't bother me as I don't really need it with wakeup gesture working.

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