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11-11-2021 09:30 AM (Last edited 11-11-2021 03:09 PM by SamsungRei ) in
Galaxy WatchAnyone else's active 2 watch all of asunder have the worst battery life? The last 2 weeks I'm not even getting one day out of my watch. Really disappointing. I don't have anything running on it. Only message notifications.
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11-11-2021 03:07 PM in
Galaxy WatchHello, thank you for reaching out. I know how frustrating it is constantly worried about your watch battery dying. Here are some troubleshooting steps that may help. https://www.samsung.com/us/support/troubleshooting/TSG01003232/ If the battery will still not hold a charge, it would be recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. I do apologize for any inconvenience.
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11-11-2021 01:25 PM in
Galaxy WatchMitsu! I used to have this problem before. My recommendation will be to contact Samsung directly. Maybe you may need to submit a repair ticket like I did. Good luck! 😊
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11-11-2021 01:31 PM in
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11-11-2021 01:55 PM (Last edited 11-11-2021 02:22 PM ) in
Galaxy WatchNow, just a fyi I only wear this at work for 10 hours for 2 days. Then the battery is somewhere around 45 to 30% after that when I put it on the charger.
When at home I wear my GW4 classic.
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11-11-2021 02:44 PM (Last edited 11-11-2021 02:45 PM ) in
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11-11-2021 03:03 PM in
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11-11-2021 03:07 PM in
Galaxy WatchHello, thank you for reaching out. I know how frustrating it is constantly worried about your watch battery dying. Here are some troubleshooting steps that may help. https://www.samsung.com/us/support/troubleshooting/TSG01003232/ If the battery will still not hold a charge, it would be recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. I do apologize for any inconvenience.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.