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Samsung gear s2 getting hot

(Topic created: 09-13-2020 03:03 PM)
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userqAy40CKvxZ
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Galaxy Watch

Issue hasn't been fixed on both of my gear s2 sport and frontier. I keep having this issue I'm going to have to stop buying samsung Smart watches I have the first to the most recent active 2. I'm not sure to get the latest 2020 edition. Samsung hasn't been fixing this over heating and drain battery 😒

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SamsungAdam
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Samsung Moderator
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Galaxy Watch

Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/

 

If you have tried the troubleshooting steps provided, I would recommend a service repair. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2


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1 Reply
Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Give this link a try: https://www.samsung.com/us/support/answer/ANS00076952/

 

If you have tried the troubleshooting steps provided, I would recommend a service repair. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.