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Original topic:

Samsung internet missing from Galaxy watch 5 and is no longer in the store

(Topic created: 12-19-2022 11:10 AM)
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LenaCheney
Nebula
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Galaxy Watch
Please help I am so frustrated. I got my replacement galaxy watch 5 and when setting it up there is no way to install the samsung internet browser! I have it on my watch 4 and the watch 5 I exchanged but I couldn't get it on the new one. I deleted it off my watch 4 to see if i could put it back on and same thing it's not there! With? Anyone know whats going on?
Edit: a few people said to look in the store. I did and it's not there that's the issue. I know it should be there but it isn't. I thought it was my watch 5 that was the issue so I deleted it off my watch 4 that I had it on and there was once again just like my watch 5 not listed anymore in the store to download 
 
 
 

 

 
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Anonymous
Not applicable
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Galaxy Watch

i have samsung galaxy watch 4 i have the same issue samsung internet browser is not available in play store.help me get it back.

LenaCheney
Nebula
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Galaxy Watch
If i figure it out I'll let you know. I'm wondering if it's something wrong on the play store. I wonder how we bring this to samsungs attention
bill-e
Epic Samsung Care Ambassador
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Galaxy Watch

Open up the Wear app and then go to the apps list within Wear.  Now switch over to Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

Choose "App" as the category and provide a detailed explanation along with the actions you've taken. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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LenaCheney
Nebula
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Galaxy Watch
Thank you
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Solution
bill-e
Epic Samsung Care Ambassador
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Galaxy Watch

@LenaCheney  @Anonymous 

I uninstalled/reinstalled the Wear app and it forced an update.  Now Samsung Internet is present and in the Play Store. 

 

 

Screenshot_20221219_135409_vending_1.png

 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV