Hello everyone, I'm having trouble 😵💫 with Samsung watch 3. I don't remember what my email address that i used for the watch and I'm locked out 😢! I had preformed a reset and nothing? I thought I was able to wipe everything and start out new to pair it with a new Samsung phone. I know that it is an old watch. I had placed somewhere then found it. I can't get it to work and i really like this watch for it bulkiness. Any tips out there? I just don't want to get chanrged a lot from Samsung,I'm sure it will work just locked out 😢! Thank you!
@MrBeni Is your GW3 the BT model? If so, when you pair it with your phone it uses the Samsung account that is on your phone. So whatever email account you use for your Samsung account is the email account.
Thank you for reaching out. I can certainly understand your frustration with not being able to get into your locked Galaxy watch 3. I would recommend taking your device to your local Samsung authorized support location. Please make sure you have your proof of purchase available when taking your device to be unlocked. Give this link a try for a local location: http://www.samsung.com/us/support/service/request
If you are unable to take your device to a local walk-in service center, we can provide a device unlock via mail in service. If you would like to set your device up for mail-in service, can you please provide me with the following information in a private message: https://bit.ly/3fbRevo
Full Name: Physical address (including city, state, and zip code): Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Bill of Sale: Model Code: Serial/IMEI Number:
