Original topic:

Text alert to Watch 7 and Fold 6

(Topic created: 08-29-2024 03:05 PM)
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irbrenda
Cosmic Ray
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Galaxy Watch

When wearing the Watch 7 LTE, I can see and hear the text messages.   However, I carry my Fold 6 with me, too, and although the text does go  to the Fold 6, I do not have an audio alert sound.   Shouldnā€™t both devices alert me?    Why does the Fold 6 not have sound when a text arrives to both devices?   When I am not wearing the watch, then itā€™s like the usual notification sound when a text arrives to the phone.   What am I missing here?

4 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch
Open the wearable app and under watch settings. Make sure mute notifications are toggled off
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irbrenda
Cosmic Ray
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Galaxy Watch

I had it off.   Oh, well.   Thank you.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your notifications being muted on your phone while your watch is being warned. Were you able to try the steps by @GaryB82? Did you try turning the option back on and then off again to see if you still experience these symptoms?

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irbrenda
Cosmic Ray
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Galaxy Watch

Yes, I did.    I even reached out to Samsung via text message support and they wanted me to reset all settings on my phone.   I will not.   If this is the way it will work, so be it, but it should be that I get a sound alert on both devices.   My Fold 6 just vibrates.

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