Unable to Smart Switch backups from the Galaxy watch 5 to the watch 6 as it's saying it can't be backed up

[userg16uCJv2xa]

I'm failing at this, my watches say icant back them up. What am I doing wrong? 

Thank you

[userg16uCJv2xa]

I wish I could screen shot, it says no back up for this watch.

[userg16uCJv2xa]

It's really frustrating, I am pretty tech savvy but this one got me.

[userg16uCJv2xa]

Here's what it says on both the old 5 on the left and the 6 on the right

[userg16uCJv2xa]

Whoops vice versa

[ChaosSaber]

Next time, please block out your email address

[ChaosSaber]

Their screen shot shows their email address, not safe to post it on public forums due to people spamming people

[userg16uCJv2xa]

I'll have to figure out why the phone is not letting me. Thank you for your help, I appreciate it

[userg16uCJv2xa]

Any ideas Verum on my phone not letting me transfer from 5 to 6.

[aaronwt]

I had this problem tonight with my Watch6. I had reset the watch five times.  And deleted backups, after resetting, before going through the process of adding a new watch again. Finally, after the sixth reset, everything from my Watch5 was transferred to my Watch6. From my Watch5 backup. All my watch faces, that I had purchased through Google, were now on my watch6. No idea what the issue was. But I'm just glad that everything finally transferred over.