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Unable to add credit card into Samsung wallet on international Galaxy Watch 6 classic

(Topic created: 10-17-2024 02:14 AM)
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udayumesh
Constellation
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Galaxy Watch

I own a samsung S22 ultra bought from the US and I recently bought a samsung watch 6 classic in india.

 

Although, I am able to add and use my credit card on the phone through the samsung wallet app, I am not able to add the same into my watch's wallet app.

 

Once, I open the wallet app in the watch, it says to add a card. When I press on 'add', it says to continue on the phone for further steps.

 

In the phone, it shows a card and a button 'activate' on the card icon.

 

When I press the 'activate' icon, it asks for the CVV and postcode.

 

I give the CVV as on card and the postcode that I have used while adding the same card on the phone.

 

I waits for a few seconds and says 'card information invalid. Try again'

 

No matter how many times I try the result is the same. I have also uninstalled the wallet app, re-installed the app and tried. Still, the result is the same. I am unable to activate the credit card on my watch.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@udayumesh It is probably due to the fact that your watch is not a US model.

Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for India, visit https://www.samsung.com/us/common/visitlocationsite/

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@udayumesh It is probably due to the fact that your watch is not a US model.

Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for India, visit https://www.samsung.com/us/common/visitlocationsite/

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