Does anyone know if they reinstated the feature so that it still receives notifications when not being worn?
The tattoos on my wrist block some of the functions like a heart rate and sometimes it won't recognize being worn so won't Give notifications If it doesn't have that feature like the three did.
Thank you for reaching out. I can certainly understand the importance of being able to turn off wrist detection for those with tattoos in order to receive notifications. After testing our device you can use these steps to turn off the wrist detection: On the watch itself: swipe down from the top of the watch > select settings > security and privacy > turn off wrist detection. Please feel free to reach back out in the future if you need any further assistance with your watch.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Thank you for reaching out. I can certainly understand the importance of being able to turn off wrist detection for those with tattoos in order to receive notifications. After testing our device you can use these steps to turn off the wrist detection: On the watch itself: swipe down from the top of the watch > select settings > security and privacy > turn off wrist detection. Please feel free to reach back out in the future if you need any further assistance with your watch.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
