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ā07-30-2024 01:55 PM (Last edited ā07-30-2024 02:15 PM by SamsungRei ) in
Galaxy WatchHi all.
While I am enjoying my Watch 7 Ultra, I am disappointed that the watch does not work with the Heart Rate sensor and tattoos. Considering this watch is designed for the "fitness enthusiast," I would assume that a fair percentage of us are tattooed.
Google released an update in June that got the Pixel Watch and Pixel Watch 2 to work on my sleeve tattooed arm, my Heart Rate worked just fine.
Is this something that Samsung can do, or has any plans to do?
To be clear, this has nothing to do with notifications and the wrist detection items. I get notifications, and have disabled wrist detection. This is squarely aimed at the fact that the HR sensor on a brand new watch does not work where other watches from other companies do.
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ā08-01-2024 04:14 AM in
Galaxy WatchSo I have two sleeves on each arm, the watch doesn't even read my heart rate , nor track my sleep. Whats the point of having it? Please update this issue Samsung as this is a huge disappointment !!!!
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ā08-01-2024 07:50 AM in
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ā08-01-2024 08:06 AM in
Galaxy WatchThe issue is that your tattoo makes it hard for the sensor to determine the watch is on your wrist, other watches have similar issues such as the Apple Watch. Turn off wrist detection under Settings -> Security and Privacy. That should help if not completely resolve the issue.
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ā08-01-2024 02:58 PM in
Galaxy WatchDo black people have this problem?
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ā08-01-2024 03:10 PM in
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ā08-02-2024 09:53 PM (Last edited ā08-02-2024 09:55 PM ) in
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ā08-04-2024 01:55 AM in
Galaxy WatchThis does not fix the issue... Watch is useless now......
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ā09-05-2024 06:17 AM in
Galaxy WatchThere no such option on Security and Privacy. Where I can find this?
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ā09-07-2024 06:10 AM (Last edited ā09-07-2024 06:13 AM ) in
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ā09-07-2024 06:14 AM in
Galaxy Watch