2. Head over to the Wearable app and go to watch settings. Go to "Sounds and Vibrations" and make sure that the ringtone is not on "Silent." Also make sure that "Call vibration" is not silent too.
3. Make sure the option "Vibrate with Sound" is on.
If your Galaxy Watch 7 Ultra isn't ringing or vibrating for calls, ensure call notifications and alert sounds are enabled in the settings and that Do Not Disturb mode is off. Restart the watch, check for firmware updates through the Galaxy Wearable app, and confirm Bluetooth connectivity with your phone. If these steps don’t work, try resetting the watch to factory settings after backing up your data.
I followed these steps along with being connected via Bluetooth and I still can't receive phone or text notifications. I have a samsung S21 ultra. Is this a firmware issue or something with user settings?
UPDATE
Once I disconnected the Bluetooth connection for the two devices, the watch was able to receive notifications. That still seems disappointing though.
Hello, thanks for reaching out. I can understand how inconvenient it is to possibly miss a call or text due to lack of notifications! Give the steps here a try, ignoring the ones regarding cellular connection and the like (skip to step 3 and go from there): https://www.samsung.com/us/support/troubleshooting/TSG01003245/
If the troubleshooting is not helpful, the watch will need to be evaluated by a certified technician. For service in the U.S., you can take the watch to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the watch in for service, please reach out to us via one of the following options:
