I tried a new charger device, I tried a different power supply. I powered it off and back on. I did a factory reset.... Now it is down to about 5%, so it is off. Won't charge....
Thank you for reaching out. I can certainly understand your frustration. As you have performed all of the troubleshooting steps available, it is recommended to have the watch evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
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Weird. The oem charger is a form of wireless charger as far as im aware, the only thing i can think of now is maybe the power brick plugged into the watch charger.
Happened to me. And i contact CS and told it was under warranty as long as there is no physical damage. They came back at me and told me, it's not covered by warranty anymore because of liquid damage. A waterproof watch that never get wash or soak into water get a liquid damage. And they want $219 for it.
Thank you for reaching out. I can certainly understand your frustration. As you have performed all of the troubleshooting steps available, it is recommended to have the watch evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
