My Galaxy Active 2 was acting up today, responding as if i was pushing buttons when i wasnt and not letting me turn it off. It died this afternoon when i was swimming laps but after an hour on the charger it still won't turn on and now has water seeping out when i push the buttons. Is there any saving this thing? It's only a year old and i got it because fitbit gave me issues.
I have a similar issue, the watch will still turn on but the touch screen is unable to be used. I'm so disappointed this is my 2nd gear watch to die right after the warranty expired
Mine won't turn on at all and after looking for that particular issue, it's a somewhat common issue when taking galaxy watches in pools. And the warranty doesn't cover water damage 😒 i switched to this watch not even a year ago and I should have just stayed with fitbit
I had fitbit before and loved it. My husband convinced me to do the galaxy for the smart watch aspect but fitbit has smart watches too so I'm switching back. I know they can handle my activities without getting water damage
@Manda91 I know how frustrating this is. As the watch is no longer charging or powering on, there is no troubleshooting available and service would be needed. For information or to set up a service ticket, you would need to reach out to customer support by calling 1-800-726-7864 or visiting this link: https://www.samsung.com/us/support/service/
Please note that any physical or liquid damage is not covered under the warranty and you would be responsible for the cost of the repairs. I apologize for any inconvenience.
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