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I bought a UN65MU6290 and after 1 year the screen went dark, gradually, and they can’t out and replaced board and was working again. Now 1.5 years... View Post 
SamsungLarry
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hello,How to make sure if my TV-HD is really an original product from Samsung, not a fake one through by the serial number using an online... View Post 
SamsungJam
We would be happy to look into this. Could you send me a private message with your full model and se... View Post |
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Are you having problem with Rakuten or some other video streaming app, in particular trying to play 4K UHD movies on a J Series 2015's Samsung... View Post
SamsungJam
Thank you for sharing this information. We will be forwarding your suggestions accordingly. View Post |
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How do I add YouTube TV app? View Post 
SelfProclaimedBest
would recommend you go through your signed in and trust device(s) normal way you would go to the you... View Post |
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Can I hook up Apple TV 4k to my old Samsung UN55HU6840? View Post |
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3 year old Samsung has a blue screen and the power button won’t work. This tv doesn’t have any input buttons or volume buttons. Thinking power... View Post
SamsungJam
Oh no! That's bound to be super frustrating. Have you attempted to plug the television into an outle... View Post |
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Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive.... View Post |
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Hello Samsung, I have one of your $1700 65” TVs that I bought at Costco in 2015. I know, that’s 6 years ago. Who would expect a TV to last 6... View Post 
SamsungCaleb
I understand how this may be frustrating and want to see if this is occurring on all sources and dur... View Post |
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My Samsung LN46A550 TV works with cable and old DVD player but it *noj longer* works with my Apple TV (1st Generation) or inexpensive Roku using... View Post 
usera048FJmIk1
Unfortunately, the solve was only short-term as the TV now again takes about 2 or 3 tries with disco... View Post |
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The source of my tv signal is the cable plugged into the ethernet port and going to my modem. The Source setting doesn't include direct... View Post 
userFGYwa5RLaC
I spent an hour on the internet looking for a RJ45 to Hdmi connector. Those keyword bring back a lot... View Post |
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Hi, My 60 inch Samsung Led TV, series 6200 doesn't turn the picture and sound on. It's just four years old, bought it in Costco.,... View Post
SamsungCaleb
I understand how this may be frustrating have you tried the following troubleshooting steps? Without... View Post |
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I have a 70" uhdtv that I purchased in December of 2019, I powered up the unit this morning and all I get is intermittent gray screen and... View Post
SamsungCaleb
I apologize for any inconveniences this may cause, have you tried the troubleshooting steps below? P... View Post |
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PN59D8000FF 59" plasma TV goes blank and has no sound. Issue is not the input. Based on the red standby light, it APPEARS to let me turn it on... View Post 
userl7jfWjXvyT
A bit of a new twist. Its happened a couple more times but I am now able to "reset it" by just shutt... View Post |
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UN50KU6300 has now developed a screen matrix pattern of small white circles. The set was not exposed to any overheating or other conditions that... View Post
SamsungCaleb
I understand how this may be frustrating have you tried the following? Certain models only have an H... View Post |
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Can anyone tell me will they accept Samsung TVs for a trade in Richard View Post
SamsungLarry
I recommend reaching out to our ECommerce team. They can be reached at 1-855-726-8721 View Post |
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Looking to purchase a 4500B Series 32" TV for someone who has no internet. This will only be connected to a terrestrial (OTA) antenna. Does... View Post 
userFKlvD5CiLD
After spending almost two hours on-line chatting and speaking with 3 Samsung employees, I gave up af... View Post |
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Samsung TV model un50nu7100f doesn't turn off manually, remote control doesn't works also. I tried many times: Disconnect Power cable... View Post
SamsungLarry
Try the troubleshooting here:https://www.samsung.com/us/support/troubleshooting/TSG01108742/ If this... View Post |
