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06-17-2020 01:28 PM (Last edited 06-24-2020 08:33 AM by MsBri1 ) in
Home Theater...it was working fine last night.
Solved! Go to Solution.
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06-18-2020 09:30 PM in
Home TheaterOurs also failed this evening after working fine the night before. Hopefully a fix will be developed soon, but there are other companies out there too.
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06-18-2020 09:36 PM in
Home TheaterMe too. Samsung told me they need 72 hours to develop a fix. I have Ht-5500.
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06-18-2020 09:46 PM in
Home TheaterSame issue. BD-J5700. The home screen loads, looks like it selects the photo menu item then restarts. I opened it up to get the disc out and the optical sled just moves a little, disc spins then restart and same thing over again.
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06-18-2020 11:29 PM (Last edited 06-18-2020 11:30 PM ) in
Home TheaterSame here... googled and just find out several people is having the same problem.. Samsung, we need this fixed asap
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06-18-2020 11:40 PM in
Home TheaterThe same issue here with BD-J5900. Happened a couple of hours ago (6/18/20). My wife put a Blu-Ray disc in the player to play Toy Story 4 for my son and it started power cycling. It powers on for roughly 4 seconds, the home screen shows and it reboots.
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06-19-2020 12:48 AM in
Home TheaterI also have the same issue with my BD-J5900. Two nights ago we were watching Netflix and all was fine. Then last night (18 June 2020) when I switched on my player, it started going through this on/off/on/off cycle. It powers on for roughly 4 seconds, the home screen shows and then it switches off again. Then on again. Then off...
I've found this fix on CNET: https://www.cnet.com/forums/discussions/if-samsung-bluray-keeps-turning-off-and-on-i-have-a-fix-5872... where you unplug the brownish cable going to the player's buttons. Apparently it works (although then the on/off button and eject button on the device no longer works), but honestly I'm a bit scared to try it.
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06-19-2020 05:39 AM in
Home TheaterWe tried unplugging the brown wire. It doesn't help with this issue so don't try it.
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06-19-2020 02:55 AM in
Home TheaterBD-E5900 same exact issue of cycling power. Started yesterday 6/18/20.
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06-19-2020 03:50 AM in
Home TheaterMy Samsung Blu-Ray player, model BD-J5700, is cycling on and off too.
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06-19-2020 04:12 AM in
Home TheaterMy BD-JM57C just started doing this too but was working fine the other day. I have high functioning autism and need my routines. Watching Doctor Who on my player was part of my night routine and now I can't do it. I'm so mad and upset right now... I was even crying just a little bit ago.😭😭 What am I supposed to do now? I finally got my other stuff done earlier today and would've been able to watch earlier and get to bed earlier for once. Samsung has to fix the issue already! This aspie girl needs her nightly TV! 😭😭