Blu-ray player power cycling whenever plugged in

[userSlY6jXH8C3]

...it was working fine last night.

[usermxTGOs6x0q]

Yep, me too.  Same thing.

[Samsung_AyNM1jP]

Same thing for me as well. Attempted a hard reset that didn't work and now I'm concerned after reading all these posts that the reset severed my wifi connection and the update won't get downloaded. I sure hope Samsung has a plan in place if that's the case. It would also be nice to get an official response from Samsung outlining the problem and the solution they intend to implement. 

[user34kQKgRaPt]

I also woke up to this issue!!! Glad to know it's not something did. I've been troubleshooting all morning but stopping now. Adding myself here so Samsung sees the scope of the issue and hopefully pushes a fix soon! Weekend in quarantine is NOT the time for this to be happening!!!

[user4B7vRG6coM]

Mine is doing the same thing in Houston TX .. I hope Samsung fixes this. i went crazy looking at my cables.  Nothing is working

[usermxTGOs6x0q]

I am having the same issue.  It just makes a whirring sound with the navigation menu flashing on an off.  Spoke with Samsung yesterday and they said it should hopefully fix after an update in the next 3-4 days.  It's a bummer.  We really enjoy the player and surround sound. 

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@userVjWtF7cC0p wrote:

So last night all was fine...woke up this morning, turned tv on, turned sound on and nothing... 

Swapped over to hdmi with the home screen to check settings and would flash from home screen to  samsung logo back to home screen back to logo.... so on and so forth

Unplugged for about ten minutes, plugged in...did same thing

Turned off and did a hard reset using the remote and holding down the square/stop button...still nothing

So is it broke or is there something I can do

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C'mon Samsung, get this fixed! 

[Fanet]

But, how will we update the unit if it doesn't start?? The internet connection stablishes a copuple of seconds after the unit starts

[userMNqdlqEtrF]

I have the same issue as of the morning of 06/18/20 as well.

 To those worried about not being able to use wifi to download an update to fix the issues, perhaps your router or modem is nearby, or you can temporairly move yor home theater and connect to the internet using the ethernet port in the back of the player....just an idea.

[userlviBiAgQL0]

I also have this problem

[bidon88]

I am having the same issue. The player just keeps trying to read disc over and over.  Sound like the firmware or and update gone wrong. Has anyone contacted samsung about this? 

[userf0e9HUJb5S]

Just registered. I have the same issue. Looks like Samsung pushed update which made issue. 

Anyone know how to update software in some service mode? I got info that is possibile via setings only