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Asteroid

Samsung Blu ray player BD-JM51 wont eject disc and keeps cycling

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I watched a DVD a few days ago and it worked fine, last night I put one in and it just kept cycling and wouldnt play. Now the disc wont eject and it continues to cycle. I have tried all the troubleshooting options but they didnt help resolve the issue. What is going on with Samsung players? If I end up having to buy one guaranteed it wont be a Samsung!

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Astronaut

Re: Samsung Blu ray player BD-JM51 wont eject disc and keeps cycling

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Its most likely a fault in the product

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Cosmic Ray

Re: Samsung Blu ray player BD-JM51 wont eject disc and keeps cycling

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Asteroid

Re: Samsung Blu ray player BD-JM51 wont eject disc and keeps cycling

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That makes sense and thank you for your response. 

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Asteroid

HT-J5530 Home theatre keeps loading the disc, over and over and causing sound not to work.

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I have a Samsung HT-J5530 Home theatre that keeps loading the disc, over and over, and causing sound not to work. This issue is affecting hundreds, maybe thousands of customers having the same type of product. Most of us have tried the various quick fixes like reset, restart, etc, but nothing works. What is more annoying is the fact that Samsung is not acknowledging the issues nor offering any explanations. Kindly look into your firmware or recent update that may be causing this and get us a fix as soon as possible. 

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Constellation

Re: HT-J5530 Home theatre keeps loading the disc, over and over and causing sound not to work.

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Hello I am having the same issue since today. I did not use the system at all all day and now its turning on and off, trying to read a disc, same as you.  I have been reading that many users today or yesterday are having same issue since an update. SAMSUNG what happened

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Constellation

Re: HT-J5530 Home theatre keeps loading the disc, over and over and causing sound not to work.

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Gleiches passiert mit meinem ht-j4500 Samsung muss uns eine Lösung nennen

!!! 

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Constellation

Re: HT-J5530 Home theatre keeps loading the disc, over and over and causing sound not to work.

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Same issue here HT-J5530, pretty obvious this is a major issue with a firware update or something more sinister. Seeing hundreds if not kore people affected, Samsung needs to provide some infor pls!!

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Constellation

Re: HT-J5530 Home theatre keeps loading the disc, over and over and causing sound not to work.

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Ht j5530 z

Since 14 hours ago. June 20th home theater is in neverending starting loop.

From Argentina. 2 years old. Mr samsung need a solution. Thanx. Or shall we do a worldwide lawsuit?

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Constellation

Re: HT-J5530 Home theatre keeps loading the disc, over and over and causing sound not to work.

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Hi, I have a HT-J5500 which is suffering from the exact same issue, started last night. Appears to be repeatedly loading a disk and muting the sound for D. IN FM etc. Tried reset but no change.

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