We are aware of the boot loop issue that appeared on certain 2015 Samsung Blu-Ray players and are offering free mail-in repairs to customers who have been impacted. We encourage any customer with questions to contact us directly via chat or call at 1-800-SAMSUNG.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
This is strange. The OP posted their message a few hours ago. My Samsung BD-57C just started doing the same thing about an hour ago. As soon as it receives power, it starts clicking and buzzing as if it's trying to load a disc. Nothing is displayed on the TV. I changed batteries in the remote. The remote will open the drawer oncei per it on with the remote, but the player closes it in two seconds and starts making noise again. If I insert a disc, I'll hear the player start reading the disc, but then it starts the clicking and buzzing. At no point will anything be displayed on the TV screen. I unplugged the player for ten minutes. While it's unplugged, I depressed the power button for 30 seconds. As soon as I plug it in, it immediately starts making noise. Any ideas? It's about 2 years old. I've maybe used it about 20 times.
I am having the same issue with two BD-J5700 blu Ray players. I noticed it on one last night. I replaced it an identical spare model this morning. The display looked normal at first, but it asked me to do an online software update. After that the second player also started recycling on and off infinitely. How can they be fixed if they stay on for only a second each time???
My Samsung bd-j5700 started doing this two days ago. It does sound like it is in a continuous reboot loop.
I also have a Samsung bd-c6500 that saves it can't reach a server for fw upgrade.