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‎06-17-2020 01:28 PM (Last edited ‎06-24-2020 08:33 AM by MsBri1 ) in
Home Theater...it was working fine last night.
Solved! Go to Solution.
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‎06-22-2020 07:54 PM in
Home Theaterwhat can we do these days before Samsung gives any solution?
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‎06-22-2020 08:13 PM in
Home TheaterGo outside and get some sunshine.
Or ... you can run Netflix on a mobile device and cast to your TV or A/V Receiver.
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‎06-22-2020 08:08 PM in
Home TheaterSame issue! Started a few days ago too!
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‎06-22-2020 08:09 PM (Last edited ‎06-22-2020 08:10 PM ) in
Home TheaterWow, here I thought my movers broke my receiver. Are we all going to receive new receivers or what is the fix gonna be? They can't push out a new firmware since ya know, it's power cycling over and over again.
Edit:
I have a HT-J5500W
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‎06-22-2020 08:25 PM (Last edited ‎06-22-2020 08:32 PM ) in
Home TheaterI'm having the exact same issues as described with my HT-J5500W. Worked just fine last night and tonight, I turn it on, and all the same problems as everyone else. Talked with a "Samsung Expert" via chat and they say to take it to the nearest Samsung technician but WILL NOT answer who pays that cost. Starting to think it's now a $300+ paperweight, what a joke.
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‎06-22-2020 08:45 PM in
Home TheaterThe only hope is if we can flash from USB. I have the 5500W too, it's a great surround sound system. I really don't want to have to replace it.
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‎06-22-2020 10:15 PM in
Home TheaterI don't want to replace mine either. I love it. Purchased the Q60 sound bar in the mean time while they push a fix since I need one for my master bedroom anyways. I can't stand standard TV speakers.
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‎06-22-2020 08:48 PM in
Home TheaterIf they are able to send out a flash update on USB, how do you suspect they would go about doing that? Email it to you? Would you have to prove that you own and purchased the system? Would it have to be under warranty? So many unanswered questions and all they do is beat around the bush when you ask these to them.
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‎06-22-2020 08:57 PM in
Home TheaterThey would post it on their support website the same as any other firmware update. You download it, unpack it to a USB drive, stick it in your blu-ray player and power up. Hopefully.
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‎06-22-2020 09:18 PM in
Home TheaterSamsung should always test their upcoming updates before releasing it to the public, was this on purpose?
This is spreading faster than coronavirus.